Frequently Asked Questions About Campus Care Collective

At Campus Care Collective in New York, NY, we understand that students have a lot of questions about mental health care. Below you’ll find answers to the most common questions we receive about our services, providers, and how to get started with integrated psychiatric and therapy care designed specifically for the modern student.

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Common Questions About Our Student Mental Health Services

What is Campus Care Collective?

Campus Care Collective is an integrated mental health practice in New York, NY, dedicated to supporting the unique needs of students. We offer a comprehensive range of psychiatric and therapeutic services — including psychiatric evaluations, medication management, individual therapy, group therapy, and TMS therapy — all designed with the modern student’s schedule, lifestyle, and mental health demands in mind.

Who are the providers at Campus Care Collective?

Our clinical team includes highly trained specialists in student mental health. Victor Mensah, MD, is a board-certified psychiatrist and TMS specialist with expertise in treatment-resistant depression, complex mood disorders, and personality presentations. Giselle Perez, MSN, PMHNP-BC, is a NYU-trained psychiatric nurse practitioner specializing in anxiety and depressive disorders, who integrates medication management with evidence-based therapies in both English and Spanish. You can learn more on our Our Providers page.

What mental health services does Campus Care Collective offer?

We offer a full spectrum of mental health services tailored to students, including psychiatric evaluations, psychiatric medication management, individual therapy, group therapy, and TMS therapy. Our integrative approach means you can receive coordinated psychiatric and therapeutic care all in one place. Visit our Services page for a full overview.

Do I need to be a student to receive care at Campus Care Collective?

Campus Care Collective is specifically designed to serve students and their unique mental health challenges — including academic stress, identity development, relationship difficulties, and the pressures of college life. We encourage students at any stage of their academic journey to reach out. If you’re unsure whether our practice is the right fit, call us at (212) 477-5342 to speak with our team.

What is a psychiatric evaluation and what should I expect?

A psychiatric evaluation is a comprehensive 45-minute initial assessment where our providers review your symptoms, sleep patterns, mood history, and overall mental health background. This evaluation helps us understand your individual needs and develop a personalized treatment plan. It is often the first step before beginning medication management or therapy services.

What is psychiatric medication management?

Psychiatric medication management involves regular follow-up appointments, typically 30 minutes, to evaluate how your medications are working, make any necessary adjustments, and address side effects or concerns. Our providers take a holistic, patient-centered approach to prescribing, and always work collaboratively with you to find the most effective treatment strategy.

What types of therapy are available at Campus Care Collective?

We offer both individual therapy and group therapy for students. Individual therapy sessions utilize evidence-based approaches including Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), psychodynamic psychotherapy, and specialized trauma and grief therapy. Group therapy offers process and skills-based sessions focused on anxiety, depression, and specialty areas including LGBTQ+ concerns.

What is TMS therapy and is it right for me?

Transcranial Magnetic Stimulation (TMS) therapy is a non-invasive, FDA-approved treatment for depression that uses magnetic pulses to stimulate specific areas of the brain. It is especially effective for students with treatment-resistant depression who have not responded to medications. Dr. Victor Mensah is TMS-certified and has extensive experience with both standard and accelerated TMS protocols. To learn more, visit our dedicated TMS page.

Does Campus Care Collective accept insurance?

Campus Care Collective accepts Blue Cross Blue Shield (BCBS) insurance. We recommend contacting our office at (212) 477-5342 or emailing us at info@campuscarecollective.com to verify your specific coverage and benefits before your first appointment. Our team is happy to help you understand your options so there are no surprises.

How do I schedule an appointment at Campus Care Collective?

Scheduling an appointment is simple. You can visit our Appointments page to submit a request online, call us directly at (212) 477-5342, or complete our intake form to get started. We do our best to accommodate your schedule and will work with you to find a convenient time for your initial evaluation.

Does Campus Care Collective offer telehealth or virtual appointments?

Yes, Campus Care Collective offers virtual appointments to accommodate students who may not be able to come in person due to class schedules, distance, or other commitments. Providers like Giselle Perez, MSN, PMHNP-BC are available for both virtual and in-person sessions. Contact us at (212) 477-5342 to find out which appointment format is available for your specific service needs.

Where is Campus Care Collective located?

Campus Care Collective is conveniently located at 343 W 58th St #11b, New York, NY 10019. We serve students throughout New York, NY and the surrounding area. To get directions or plan your visit, use our Contact page or call us at (212) 477-5342.

Do you offer therapy in languages other than English?

Yes. Giselle Perez, MSN, PMHNP-BC is fluent in Spanish and provides both therapy and psychiatric medication management in Spanish. She offers culturally responsive, trauma-informed care for Spanish-speaking students who feel most comfortable engaging in their native language. To request a Spanish-speaking provider, mention this when scheduling your appointment.

What conditions do you treat at Campus Care Collective?

Our providers at Campus Care Collective treat a wide range of mental health conditions commonly experienced by students, including depression, anxiety disorders, treatment-resistant depression, mood disorders, personality disorders, PTSD and trauma, grief, LGBTQ+-related mental health concerns, and academic-related stress and burnout. If you’re unsure whether we can help, call (212) 477-5342 to speak with our team.

What is the difference between a psychiatrist and a psychiatric nurse practitioner?

A psychiatrist, like Dr. Victor Mensah, MD, is a medical doctor who completed medical school and residency training in psychiatry and can prescribe medications, order diagnostic tests, and provide psychotherapy. A psychiatric nurse practitioner (PMHNP), like Giselle Perez, MSN, PMHNP-BC, is an advanced practice nurse with specialized training in psychiatric care who can also diagnose mental health conditions, provide therapy, and prescribe medications. Both play essential roles on our team. Learn more on our Our Providers page.

Is group therapy effective for students?

Group therapy is a highly effective and evidence-supported treatment option for students dealing with anxiety, depression, social challenges, and identity concerns. It provides a supportive community of peers who share similar experiences, helping students feel less isolated and develop new coping skills in a collaborative environment. Our groups include both process-based and skills-based formats, as well as specialty groups for the LGBTQ+ community.

How is individual therapy at Campus Care Collective tailored to students?

Our individual therapy sessions are specifically designed to address the unique stressors and challenges students face, including academic pressure, major life transitions, relationship difficulties, identity exploration, and managing mental health alongside demanding schedules. We use a range of evidence-based modalities — CBT, ACT, psychodynamic therapy, and trauma-focused approaches — and tailor the treatment to each student’s individual goals and needs.

How long does TMS therapy take?

A standard course of TMS therapy typically involves sessions conducted over several weeks, with each session lasting approximately 20–40 minutes depending on the protocol used. Campus Care Collective also offers accelerated TMS protocols, which may condense treatment into a shorter timeframe — ideal for students with limited availability. Dr. Mensah will evaluate your specific situation to determine the best TMS approach for you. Visit our TMS page for more details.

How do I know which service is right for me?

The best place to start is with a psychiatric evaluation, which gives our providers a comprehensive picture of your mental health history and current symptoms. From there, we’ll work with you to develop a personalized treatment plan that may include therapy, medication management, TMS, or a combination of services. If you have questions beforehand, call (212) 477-5342 or visit our Services page to explore your options.

How do I get started with Campus Care Collective?

Getting started is easy. Visit our Appointments page to request a consultation, complete our online Intake Form, or call (212) 477-5342 to speak with a member of our team. We’re here to guide you through every step of the process and make beginning your mental health journey as smooth and stress-free as possible.

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